Privacy Policy

Last Updated: 17th of February 2025

We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with General Data Protection Regulation (GDPR) and applicable Icelandic laws.

Information we collect

We collect personal data in the following ways:

Information you provide to us

• When you make a booking, register an account, or contact us, we may collect:
  
  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Any additional details you provide voluntarily

Information collected automatically

• When you use our website, we collect technidal data such as:
  
  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and interaction data
  • Referral source (e.g., if you arrived via an ad)

Cookies and tracking technologies

• We use cookies to improve website functionality and analyze traffic.
• You can can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

How we use your information

We use your personal data for the following purposes:

• To process bookings – including payment transactions and customer service.
• To personalize your experience – providing relevant recommendations.
• For security and fraud prevention – protecting against unauthorized transactions.
• For marketing purposes – including targeted advertising.
• To comply with legal obligations – meeting regulatory requirements.

We do not sell or share your personal data with third parties for their independent marketing purposes.

Sharing your information

We may share your info with:

• Service providers – to facilitate bookings and payments.
• Marketing and Advertising Partners – including Google Ads, Facebook Ads, and analytics providers.
• Legal and Regulatory Authorities – when required by law

All third parties we work with are required to comply with GDPR and safeguard your personal data.

Your GDPR rights

As an individual in the European Economic Area (EEA), you have rights under GDPR, including:

• Access – Request a copy of your personal data.
• Rectification – Correct any inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”) – Request deletion of your data.
• Restriction – Limit how we process your data.
• Data Portability – Request transfer of your data to another provider.
• Objection – Opt-out of certain types of data processing, including direct marketing.

To exercise any of these rights, email us at info@glovigo.com.

Data retention & security

• We retain personal data only as long as necessary for legal and operational purposes.
• We implement industry-standard security measures to prevent unauthorized access.
• While we strive to protect your data, no system is 100% secure. Please use strong passwords and be cautious when sharing personal details online.

Third party links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we recommend reviewing their privacy policies separately.

Changes to this policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Information

For any questions or concerns regarding this policy, please contact us at info@glovigo.com.